Questions, feedback, or a problem with an order? We usually reply the same day, and always within two business days.
Email
[email protected]
We read and answer every message ourselves.
Or use the contact form below — it goes to the same inbox.
Let us know which card is wrong and what changed. Once we’ve confirmed and fixed it, your next pack is free.
You have 14 days after purchase to get a full refund, no reason needed — even if you’ve already used the pack. Email us or use the withdrawal form.
We can’t retrieve it — your answers never leave your browser (see the privacy policy). The quickest fix is to retake the quiz.
Send us a message saying which city you’re waiting for, and we’ll email you once it’s available — nothing else, no mailing list.